Hello Byron H,
I am sorry to hear that your recent experience with our business did not meet your expectations. We take all customer feedback seriously and would like to express our sincerest apologies. Once the courier picks up the order, We have no control over them. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.As a Result, A refund was issued to you on Nov 27 / 2023 for the complete order.
We hope, you would give us an opportunity to earn your business again. Thank You.